We at CelluGen Biotech are committed to achieve the highest quality, professional and efficient service to our clients by using world class technologies for stem cells applications. We aim for adhering to safety, international standards and independent validations by best accrediting agencies and focus on continually to achieve these goals.
- We will show Leadership and Commitment, and bear the responsibility for establishing, implementing, integrating and maintaining the Quality Management System in consultation with Quality Policy & Quality Objectives at all levels of the Organization.
- We undertake to ensure sufficient resources are made available within the Organisation to achieve timely processing right from the pre sampling to storage.
- We shall have a proper understanding of the importance of the Quality System function & responsibility to evaluate its effectiveness through Comprehensive Internal controls & External Validations and Proficiency Certifications for our processes and practices.
- We shall ensure every employee is responsible for, and will be trained to perform the duties as required for their specific roles and continually improve our process and standards to match International Advances.
- We shall promote mechanisms for customer satisfaction by regularly communicating with all our Stakeholders to seek feedbacks & suggestions for improvement to resolve the issues within committed time and with a valid process.